INFORMATION ON CANCELLED PERFORMANCES
Answers to your questions in this situation.
unfortunately we are forced to cancel all performances in the next few weeks
(October 12 - December 31, 2020) and here we have prepared some important information for you about the situation.
We are gradually canceling the performances from the nearest dates and we will contact all spectators (by email or telephone) if they are interested in exchanging tickets or refunding money.
Spectators who have purchased tickets at our box office without contact info are kindly requested to contact our sales department, which will be available for your questions from Monday to Thursday from 9:00 to 16:00 on +420 234 651 293.
The box office is curently closed due to government regulation.
Viewers who have purchased tickets at our box office without giving contact info are kindly requested to contact our sales department, which will be available for your questions from Monday to Thursday from 9:00 to 16:00 on +420 234 651 293.
We will be happy if you decide to exchange tickets for another date, or you will use the option of transferring money to a gift certificater (valid for 1 year from the date of issue) to purchase other tickets for the performance of the Švand Theater ensemble of your choice.
Thank you for your understanding and support since the spring, and we wish you all good health.
Your Švanda Theatre
TICKET EXCHANGE INFORMATION:
tickets for canceled performances can be exchanged for alternative dates.
The money for tickets purchased online will be refunded to your account - just reply to the email to which the tickets were sent to you that you want to return the them.
The money for tickets purchased at the theater box office will be refunded based on the submitted tickets in person at our box office.
All reservations for performances scheduled for October 12 -November 30, 2020 will be automatically canceled.